FUTURES 2019
The world of retail is experiencing a revolution. Be it the closure of stores, the shift to more online spend, or the pure-plays' move into bricks and mortar - the rules of retail are changing, fast!
Whilst this quick-changing landscape might appear frightening, the opportunities for success are innumerable. Yet, many organisations are desperately trying to hit their yearly targets, and ignoring some of the key macro trends that will define the future of retail.
This guide is designed to help you visualise this future, and to inspire yours.
We look at the dynamics of online marketplaces, and consider the rationale to transform your own website into a marketplace.
We identified five key trends in the eCommerce evolution, which are essential for businesses to meet future demand.
We explore the new realm of purchasing on social channels, where customers are able to complete a retail purchase on social media.
We explain what Amazon doesn't do well, which provide opportunities for other players to gain traction and beat the master at its own game.
Our new report poses the question "what do shoppers want?" and presents a powerful, data-backed series of answers and actions.
Take a look back at the digital and eCommerce trends retailers needed to know in 2018, in last year's eCommerce Futures Report.
